PF Pet Farewell Pet cremation, Australia
We answer 24/7 - after-hours collection available. What happens after hours →

The simpler way to say goodbye.

If your dog or cat has died at home, you do not have to ring around. Tell us where you are and we arrange collection with a vetted local cremation service, then bring the ashes back to you. Usually within 5 working days.

✓ Same-day collection ✓ One pet, one chamber ✓ Ashes tracked & hand-returned
A family holds an urn at sunset
Do we service your area?
Type your suburb or town - we cover NSW, VIC and QLD as standard, with SA, WA and TAS by arrangement.
If your pet died at home
What to do now

There's no rush. Move your dog or cat somewhere cool, wrap them in a blanket, and take the time you need. Then call us and we'll organise the rest, so you only make one call instead of ringing round every service in town.

Read the guide →
If your pet is at the vet
Your vet can arrange this

We work with clinics across NSW, VIC and QLD. Ask your vet to contact us, or call us and we'll liaise with the clinic on your behalf.

How vet coordination works →
If it's the middle of the night
We answer 24/7

A real person answers our phone at any hour. After-hours collection is available in most metro areas.

After-hours collection →

Choose your service

Dog cremation

Individual cremation for dogs of every size, up to 80kg. Hand-turned timber urn, paw print and collar returned.

Dog cremation near you →
Cat cremation

A gentler service for cats, with the same one-pet-one-chamber rule. Smaller urn or scatter tube, paw print included.

Cat cremation near you →
Rabbits & small pets

Rabbits, guinea pigs and birds. Same chamber rules; pricing adjusts by weight, so call for an exact figure.

Small pet cremation →
Urns & keepsakes

Timber urns, scatter tubes, paw prints and ash jewellery - chosen at booking or after the ashes come home.

Browse memorials →

Three steps. That's it.

Booking online with a cat nearby
STEP 1
Tell us where to come

Your suburb, your pet, when it works for you. Takes about a minute - online or by phone.

A gentle handover at the door
STEP 2
We'll collect, gently

A real person, not a courier, comes to your home or vet in an unmarked vehicle. We handle every step from there.

Ashes returned home in an urn
STEP 3
Ashes home in 5 days

In a wooden urn or scatter tube, hand-delivered by us. How we track and return ashes →

Two options. No surprises.

The honest difference: with individual (private) cremation your pet is cremated alone and their ashes come home. With communal, several pets are cremated together and ashes aren't returned. Read the full comparison, or see everything included.

The simple service
from $280
Communal cremation. We handle collection and respectful scattering.
✓ Home or vet collection ✓ Communal cremation ✓ Memorial certificate
Choose this

Prices are indicative and vary by pet size and location. See Sydney pricing or call for an exact figure.

We checked what everyone else charges

Of 100 Australian pet cremation providers we surveyed, only 36 publish what the cremation costs. Across the 206 prices that are published, the median for individual cremation is $432. We put ours above, in writing, for the same reason we put theirs here.

The full price survey, by weight and by state →

How do you know the ashes are your pet's?

It's the question everyone wants to ask. Your pet is given a unique ID tag at collection that stays with them through every step - transfer, cremation, and return. One pet, one chamber, always.

See the full chain of care →
1
ID tag at collection
A unique stainless tag is assigned in front of you or your vet.
2
Logged transfer
Every movement is recorded - you can ask where your pet is at any time.
3
One pet, one chamber
The tag is verified before and after cremation. Never combined.
4
Sealed and certified
Ashes are sealed with the tag and a signed certificate of cremation.
5
Hand-returned
Delivered by hand to your door or clinic - not a courier.

Most families ask their vet first. That's the right instinct.

If your pet is at a clinic, we can collect directly from your vet - no extra steps for you. If your pet passed at home, we're happy to liaise with your vet on your behalf.

We partner with clinics across NSW, VIC and QLD, with clear collection schedules and a documented ash-return process.

For veterinary clinics → When to call a vet first →
Home collection vs vet collection
Home We come to you, usually same-day when you call before 4pm. Unmarked vehicle, a real person.
Vet Ask the clinic to hold your pet for Pet Farewell, or call us and we'll arrange it directly with them.
Either Ashes are hand-returned to your door or your clinic - your choice.

Ways to remember them

All urns & keepsakes →
★★★★★
Rated 4.6/5 by Australian families
Based on 187 reviews across NSW, VIC and QLD

"They answered at 11pm, collected Banjo the next morning, and his ashes were home by Friday. The person who came treated him like their own."

- Sarah M., Sutherland Shire NSW

Honest answers.

How long does it take?

Usually 5 working days from collection to the ashes coming home. We tell you when each step happens.

Is private cremation really private?

Yes. One pet, one chamber, always - with an ID tag verified before and after. You can read our full chain-of-care process, or attend the cremation yourself at no extra cost.

Can I be there for the cremation?

Yes. If you'd like to, just say so when booking. There's no extra cost.

What if I'm not home?

We can collect from a vet, or arrange a time that works. We don't need you to be there.

Which states do you cover?

NSW, VIC, and QLD as standard. SA, WA, and TAS by arrangement - get in touch and we'll confirm for your suburb.

We're here when you need us.

Call any time - day or night - or leave your details and we'll call you back within 15 minutes during business hours.

Call 0478 097 537
Available 24 hours, every day of the year
Quick enquiry
No obligation. We'll never share your details.