What You Receive Back
The quote you get on the phone is the whole price. Here is everything included with an individual cremation, and the optional keepsakes with their real prices.
Included with every full service (from $480)
Your choice at booking. Urns are turned from Australian hardwoods, sized to your pet, sealed with their ID tag. Scatter tubes suit families planning a beach, bush track or backyard farewell.
Records the tag number, date and operator. It is your proof of the one-pet-one-chamber process.
Anything that arrives with your pet comes home with the ashes. Nothing is discarded.
The stainless-steel tag that travelled with your pet through every step comes home sealed with the ashes. Many families keep it on the urn.
Home or vet collection, and hand delivery of the ashes, never a courier. Both are part of the price, not extras.
Optional keepsakes
Request at booking. Taken before cremation, fired to keep.
Request at booking. Archival card, small enough to frame.
Order any time after the ashes come home.
Engraving, paw print and fur clipping in a keepsake box.
Full memorial range: urns, keepsakes and memorials.
Inclusions, answered.
What do pet cremation providers charge extra for?
We surveyed the separately priced extras on Australian provider websites. The most common are an urn above the one included ($170 typical), collection from your home or vet ($110, though the range runs $50 to $1,000), an after-hours callout ($150), and a paw print ($50). Collection, the urn, the certificate and a paw print are inside our price.
Is the urn really included, or is it an upgrade?
A hand-turned timber urn or a scatter tube is included with every full service at no extra cost. Upgraded urns exist, but nothing about the included one is a compromise.
What does the certificate actually certify?
That your pet was cremated individually, with the tag number, the date and the operator recorded. It matches the tag number you received by SMS at collection.
Do I need to decide on keepsakes straight away?
Only paw prints, because they are taken before cremation. Everything else, including engraving and jewellery, can wait weeks or months.
What comes back with a communal cremation?
A memorial certificate, and any paw or nose prints requested at booking. Ashes are not returned with communal cremation; that is the honest core of the difference.
What the extras cost, and what should be included
We surveyed what Australian providers charge separately, because a headline price only means something once you know what sits outside it. Everything in this table is included in our own price except where we say otherwise.
| What you may be charged for | Typical | Range we found | Providers |
|---|---|---|---|
| Sedation before euthanasia | $450 | $400 to $550 | 1 |
| Delivery of the ashes | too few to say | $45 to $380 | 3 |
| A memorial candle | $262 | $29 to $299 | 3 |
| A memorial stone or plaque | $245 | $59 to $649 | 6 |
| A nose print | too few to say | $35 to $230 | 2 |
| A keepsake soft toy | too few to say | $35 to $210 | 4 |
| A photo frame | $190 | $20 to $475 | 3 |
| An urn above the one included | $170 | $20 to $750 | 17 |
| An after-hours callout | $150 | $30 to $495 | 12 |
| Attending the cremation | $112 | $60 to $400 | 5 |
| Collection from your home or vet | $110 | $50 to $1,000 | 10 |
| Travel outside the metro area | $95 | $10 to $120 | 4 |
| Ashes jewellery | $75 | $59 to $220 | 11 |
| A scatter tube | $60 | $30 to $525 | 8 |
| A clay or ink paw print | $50 | $15 to $325 | 7 |
| Engraving on the urn | $50 | $15 to $375 | 6 |
| A clipping of fur | $30 | $15 to $60 | 4 |
| A name plaque | $20 | $10 to $200 | 3 |
464 priced extras. Every separately priced extra we found on the website of an Australian pet cremation provider, sorted by what the customer is actually paying for. Surveyed 30 August 2026. A typical figure is only shown where at least five providers publish one. The widest spread is collection, which runs from nothing to four figures depending on how far someone has to drive, and it is the charge families most often say they were not told about. How we collected this.
None of these are unreasonable in themselves. Somebody does have to drive to your house at two in the morning. What families object to, in the reviews we read, is finding out afterwards. Ask for the all-in figure before anything is booked, and if a provider will not give you one over the phone, that is your answer about the invoice too.
Want the exact all-in figure?
Suburb, species, approximate weight. One minute on the phone.