Pet Cremation Arranged Through Your Vet
Most families ask their vet first, and that's the right instinct. Here is exactly what happens when your vet hands the cremation to us, and what it costs (the same as calling us yourself).
How it works, step by step
That's the whole instruction. The clinic holds your pet safely, and we coordinate directly with their front desk. You can also call us and we'll phone the clinic for you, even after hours.
Daily or on-call runs across our metro areas. Your pet is ID-tagged at pickup, in front of clinic staff, and the tag number is logged to your booking and sent to you by SMS.
One pet, one chamber, two-person tag verification before and after. You can call us for an update at any point, or attend the cremation at no extra cost.
Your choice. Back to the clinic on our next run, or hand-delivered to your home, sealed with the tag and a signed certificate. Usually within 5 working days.
Vet package vs booking us directly
Many clinics offer their own cremation package through a contracted provider. That is often a fine service. The questions worth asking before you decide: is it truly one pet per chamber, what physically identifies your pet through the process, and is the return hand-delivered?
Our answers are documented on how your pet's ashes are tracked and returned, and everything that comes home with the ashes is listed at what's included.
Vet-arranged cremation, answered.
Is it cheaper to go through my vet or direct?
The cremation costs the same either way, because your vet is passing on a provider's price rather than setting one. What differs is what you can see. Only 36 of the 100 providers we surveyed publish what the cremation costs, so the clinic brochure is often the only figure on offer. Median advertised individual cremation across Australia is $432.
My pet was euthanised at the vet. What do I do now?
Nothing urgent. The clinic can hold your pet safely. When you are ready, tell them "Pet Farewell will collect" or call us on 0478 097 537 and we will arrange it with the clinic directly.
Does going through the vet cost more?
No. Clinic collection is included in our normal pricing: communal from $280, individual with ashes returned from $480. If the clinic quotes you their own cremation package, you are free to compare inclusions.
My pet is at an emergency vet at 2am. Can you help?
Yes. We answer 24/7 and coordinate with after-hours clinics all the time. The clinic holds your pet, we arrange pickup, and you do not have to make any decisions tonight.
Can the vet arrange it without me talking to you at all?
Yes, many families prefer that. The clinic books us, we handle everything, and your only contact is the tag-number SMS and the ashes coming home. Talk to us as much or as little as you want.
Do you pay vets for referrals?
No. Clinics refer us because the process is documented and their clients come back grateful. We never market to their clients or upsell at the door.
What the clinic route actually costs you
Your vet does not set the cremation price. They hand you a brochure and bill you for whatever the provider charges, which across Australia has a median of $432 for individual cremation and a published range from $150 to $3,670.
Of the 100 Australian pet cremation providers we surveyed, only 36 publish what the cremation costs. So the brochure on the counter is often the only number you will see, at a moment when nobody feels like shopping around. There is nothing wrong with taking it. It is worth knowing it is a choice.
206 advertised prices and 100 providers surveyed 2026-08-30. How we collected this.
The charges that show up after the brochure
A clinic quote usually covers the cremation. These are the things commonly added to it.
| What you may be charged for | Typical | Range we found | Providers |
|---|---|---|---|
| An urn above the one included | $170 | $20 to $750 | 17 |
| An after-hours callout | $150 | $30 to $495 | 12 |
| Collection from your home or vet | $110 | $50 to $1,000 | 10 |
| Travel outside the metro area | $95 | $10 to $120 | 4 |
| A clay or ink paw print | $50 | $15 to $325 | 7 |
| Engraving on the urn | $50 | $15 to $375 | 6 |
464 priced extras. Every separately priced extra we found on the website of an Australian pet cremation provider, sorted by what the customer is actually paying for. Surveyed 30 August 2026. A typical figure is only shown where at least five providers publish one. The widest spread is collection, which runs from nothing to four figures depending on how far someone has to drive, and it is the charge families most often say they were not told about. How we collected this.
None of these are unreasonable in themselves. Somebody does have to drive to your house at two in the morning. What families object to, in the reviews we read, is finding out afterwards. Ask for the all-in figure before anything is booked, and if a provider will not give you one over the phone, that is your answer about the invoice too.
Want us to call your clinic?
Tell us the clinic name and we handle the rest.